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Posted: April 15, 2009
Asymtek Receives Service Excellence and New Product Innovation Awards at APEX 2009
(Nanowerk News) Asymtek, a Nordson company and leader in dispensing, coating and jetting technologies, announces it has received two prestigious awards during APEX 2009. For the sixth consecutive year, Asymtek has won the Circuits Assembly Service Excellence Award, receiving the highest customer service ratings in the dispensing category for electronics assembly equipment suppliers. In addition, Asymtek’s DispenseJet jet dispensing system won the New Product Innovation (NPI) Award in the Dispensing category. Also sponsored by Circuits Assembly, the NPI Awards recognize the leading new products for electronics assembly during the past 12 months.
The Service Excellence Awards honor companies in the electronics industry that excel in technical service. Customers of each entrant evaluate the company in five areas: dependability, ease-of-use, responsiveness, technology, and value for price. “Asymtek is always listening to customer’s inputs to improve their products,” was one customer comment. “We have been able to come up with some very innovative solutions to some of our production needs through the use of their equipment.”
“Asymtek is becoming synonymous with Service Excellence, as witnessed by its wins in six straight years in the Dispensing category,” said Mike Buetow, editor in chief of Circuits Assembly. "Asymtek exemplifies the commitment to excellence in innovation and customer service that makes customers come back again and again."
The NPI Awards were selected by an independent panel of practicing industry engineers. They evaluated the entries on the basis of creativity and innovation, compatibility with existing technology, cost-effectiveness, design, environmental friendliness, expected reliability, expected maintainability/reparability, flexibility, performance, and user-friendliness.
Asymtek’s DispenseJet DJ-100 family of piezo-electric jets combines high production speed with exceptional accuracy and process control. Patented Asymtek processes improve fluid control, offer better repeatability, and maintain consistent dispense volume. There are three models available, each designed to dispense different types of fluid: the DJ-100 Standard, the DJ-100 NC for low viscosity materials, and the DJ-100 GH, designed for highly viscous fluids.
Circuits Assembly announced the awards at a ceremony held during the APEX 2009 trade show in Las Vegas, Nevada on March 30, 2009.
Asymtek®, a world leader in precision automated fluid dispensing, conformal coating, and jetting technologies, designs and manufactures a full line of dispensing and coating systems, supported by a global applications and service network. Recognized for its innovative equipment and excellent service, Asymtek continues to offer advanced dispensing solutions for a range of precision assembly processes. These include semiconductor packaging, printed circuit boards, LEDs, flat panel displays, medical and biotechnical devices, and solar and photovoltaic products. Asymtek is an ISO 9001:2000 certified company and has received numerous awards for its service excellence and product innovations.